Terms of service

Terms of Service

Last updated: 22 October 2026

Overview

Welcome to BittyBuild.

These Terms of Service govern access to and use of the BittyBuild website, online store, products, content, features, tools and related services (collectively, the “Services”).

The BittyBuild online store is hosted on Shopify, which provides the e-commerce platform that enables BittyBuild to offer products and services to customers.

These Terms of Service, together with any policies referenced herein, explain the rights and responsibilities of customers when using the Services. Please read these Terms carefully, as they contain important information concerning purchases, returns, intellectual property, liability and other legal matters.

By visiting, browsing, interacting with or purchasing through the BittyBuild website, customers agree to these Terms of Service and the applicable Privacy Policy. Anyone who does not agree to these Terms should not access or use the Services.

Nothing in these Terms of Service limits or excludes any rights that cannot lawfully be limited or excluded under applicable consumer protection legislation.

1. Access and Account

By using the Services, customers confirm that they are legally capable of entering into a binding agreement under the laws applicable to their circumstances.

Customers may be required to provide information such as an email address, billing details, payment information and delivery address when browsing, creating an account or placing an order.

All information supplied to BittyBuild must be accurate, current and complete. Customers are responsible for ensuring that they are authorised to provide the information submitted.

Customers are responsible for maintaining the confidentiality of their account credentials and for activities carried out through their accounts. Accounts must not be sold, transferred, assigned or licensed to another person without prior written permission from BittyBuild.

2. Products

BittyBuild endeavours to ensure that product descriptions, specifications, images and other information displayed on the website are accurate and up to date.

Product colours and appearance may vary slightly depending on screen settings, device type, lighting conditions and other display factors.

Product images are provided for illustrative purposes where appropriate. Customers should review product descriptions, specifications, compatibility information and other relevant details before placing an order.

Product descriptions, availability and specifications may be updated when necessary. BittyBuild reserves the right to discontinue products or limit quantities offered, subject to applicable law and any contractual obligations already accepted.

Nothing in this section excludes or limits customers’ statutory rights where a product is faulty, not as described or otherwise fails to meet applicable legal requirements.

3. Orders

Placing an order constitutes an offer to purchase the selected products under these Terms of Service.

Orders are subject to acceptance by BittyBuild. An order confirmation acknowledging receipt does not necessarily constitute acceptance unless expressly stated. BittyBuild may decline or cancel an order where permitted by law, including in cases involving suspected fraud, stock errors or incorrect pricing.

Payment must be authorised and processed in accordance with the payment method selected at checkout. Customers should review their order details carefully before submitting an order.

If BittyBuild needs to amend or cancel an order, reasonable efforts will be made to contact the customer using the contact details supplied during checkout.

Purchases are subject to the BittyBuild Returns and Refunds Policy, without prejudice to any statutory rights available to customers.

Customers must not use the store for unlawful purchases or activities. Any restrictions on commercial resale or export will be communicated where applicable and must comply with relevant law.

4. Prices and Billing

Product prices, discounts and promotional offers are displayed on the website and may change from time to time. The applicable price for an order will normally be the price displayed at checkout when the order is submitted, subject to correction of genuine errors where legally permitted.

Any applicable taxes, delivery charges and other fees will be displayed or explained at checkout as required by law. For international orders, customs duties, import taxes or other charges may apply depending on the destination and the applicable arrangements.

Promotional offers may be subject to additional terms and conditions. Where a promotion has specific terms, those terms will apply to the promotion alongside these Terms of Service. In the event of a conflict, the specific promotional terms will govern the promotion to the extent permitted by law.

Customers must provide accurate and complete billing, payment and account information and update that information when necessary.

By submitting payment details, customers confirm that they are authorised to use the selected payment method and agree to pay the total amount displayed at checkout for an accepted order.

5. Shipping and Delivery

BittyBuild aims to dispatch and deliver orders within the estimated timeframes displayed at checkout or otherwise communicated to customers.

Delivery dates and timeframes are estimates unless expressly stated otherwise. BittyBuild will communicate material delivery issues where reasonably practicable.

Delivery may be affected by factors outside BittyBuild’s reasonable control, including carrier delays, customs processing, severe weather, supply shortages, strikes, government restrictions and other unforeseen circumstances.

Customers are responsible for providing a complete and accurate delivery address. Additional delivery costs or delays caused by incorrect address information may arise, subject to applicable law.

For consumer orders, responsibility for products remains with BittyBuild until the products come into the physical possession of the customer or a person identified by the customer to receive them, except where applicable law provides otherwise.

For further details, customers should consult the Shipping and Delivery Policy published on the BittyBuild website.

6. Intellectual Property

All intellectual property rights in the BittyBuild website and its original content, including branding, logos, text, graphics, photographs, videos, designs and product listings, belong to BittyBuild or the relevant rights holders and are protected by applicable intellectual property laws.

Purchasing a product does not transfer ownership of any intellectual property rights associated with that product, its design, software or underlying technology unless expressly agreed in writing or provided by law.

Customers may access and use website content for personal, non-commercial purposes in connection with browsing and purchasing from BittyBuild.

Without prior written permission from BittyBuild or the relevant rights holder, website content must not be copied, reproduced, distributed, modified, republished, publicly displayed, commercially exploited or used to create derivative works, except where permitted by law.

Nothing in these Terms grants customers a licence to use BittyBuild trademarks, logos, brand names, designs or other intellectual property beyond what is expressly permitted.

Third-party trademarks, product names and logos displayed on the website remain the property of their respective owners. Their appearance does not necessarily imply any sponsorship, partnership or endorsement.

7. Optional Third-Party Tools

The Services may provide access to tools, applications or features operated by third parties.

Such tools may be provided on an “as available” basis and may be subject to separate terms, conditions and privacy policies established by their providers.

BittyBuild does not control independent third-party tools and cannot guarantee their availability, functionality or accuracy. Customers should review the applicable terms before using them.

To the extent permitted by law, BittyBuild is not responsible for issues arising solely from independent third-party tools outside BittyBuild’s reasonable control.

New tools, features and resources may be introduced in the future. Where made available through the Services, these will also be subject to these Terms of Service unless separate terms apply.

8. Third-Party Links

The BittyBuild website may contain links to websites, services or resources operated by third parties.

These links are provided for convenience or informational purposes. BittyBuild does not control and is not responsible for the content, policies, accuracy, availability or practices of independent third-party websites.

Accessing third-party websites is at the customer’s discretion. Customers should review the relevant terms and privacy policies before providing information or entering into transactions with third parties.

Questions, complaints or claims relating to products and services supplied directly by a third party should generally be directed to that provider.

Nothing in this section excludes liability that cannot lawfully be excluded.

9. Relationship with Shopify

The BittyBuild online store is powered by Shopify, which provides the e-commerce platform used to operate the Services.

Although Shopify supplies the platform, purchases made through the BittyBuild store are transactions between the customer and BittyBuild.

Shopify is not the seller of products purchased directly from BittyBuild and is not responsible for fulfilling those orders, except where Shopify separately agrees otherwise or applicable law provides otherwise.

Shopify’s role in providing the platform does not remove or reduce any obligations BittyBuild has to customers under applicable law.

10. Privacy Policy

BittyBuild processes personal information in accordance with its Privacy Policy, which explains the categories of information collected, the purposes for which information is used, and the circumstances in which information may be shared.

As the store is hosted on Shopify, personal information relating to website access, browsing activity, accounts and transactions may be processed by Shopify and relevant service providers to operate the store, process payments, provide delivery services, improve platform functionality and help prevent fraud.

Information may be processed or transferred internationally where necessary to provide the Services, subject to applicable data protection requirements.

Customers should review the BittyBuild Privacy Policy and Shopify’s Privacy Policy for further information:

https://www.shopify.com/legal/privacy/app-users

Use of the Services is subject to the applicable privacy and data protection requirements.

11. Feedback

Customers may submit reviews, suggestions, comments, ideas and other feedback relating to BittyBuild or the Services (“Feedback”).

By submitting Feedback, customers grant BittyBuild a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, display and distribute that Feedback for purposes including operating, improving and promoting the Services, subject to applicable law.

Customers confirm that they have the rights necessary to submit the Feedback and that its submission does not unlawfully infringe the rights of another person.

Feedback must not contain unlawful, defamatory, abusive, misleading, obscene or otherwise prohibited material, infringe intellectual property rights, violate privacy rights or contain malicious software.

Customers must not impersonate another person, misrepresent the origin of Feedback or use false contact information to mislead BittyBuild or other users.

BittyBuild may moderate, restrict or remove Feedback where reasonably necessary, including where it breaches these Terms or applicable law.

Submitting Feedback does not entitle a customer to compensation, and BittyBuild is not required to publish or respond to every submission.

12. Errors, Inaccuracies and Omissions

Occasionally, website information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery charges, delivery times or availability.

BittyBuild may correct errors and update information where necessary. Where an error affects an existing order, BittyBuild will act in accordance with applicable law and any contractual obligations already in place.

If an order must be cancelled because of a genuine error, BittyBuild will contact the customer where reasonably practicable and issue any refund required by law.

Nothing in this section gives BittyBuild an unrestricted right to cancel accepted orders or alter agreed terms contrary to applicable law.

13. Prohibited Uses

13.1 Lawful Use

Customers may use the Services only for lawful purposes.

Customers must not use the Services to:

  • Violate applicable laws or regulations.

  • Infringe the intellectual property, privacy or other legal rights of BittyBuild or any third party.

  • Harass, threaten, abuse, defame or harm another person.

  • Submit false, deceptive or misleading information.

  • Upload, transmit or distribute unlawful or prohibited material.

  • Send unsolicited advertising, spam or other unauthorised promotional communications.

  • Impersonate another person or organisation.

  • Interfere with another person’s use of the Services.

  • Engage in conduct that unlawfully damages, disrupts or exposes BittyBuild, Shopify or other users to harm.

13.2 System Misuse

Customers must not:

  • Upload or transmit viruses, malware or other malicious code.

  • Interfere with the functionality, security or operation of the Services.

  • Copy, extract, reproduce, resell or commercially exploit the Services without authorisation.

  • Collect or track personal information belonging to other users without lawful authority.

  • Use automated systems, bots, scraping tools or data extraction methods in a manner that breaches these Terms, applicable law or the technical restrictions imposed by the Services.

  • Circumvent authentication, security controls, access restrictions or other protective measures.

BittyBuild may suspend or restrict access to the Services where reasonably necessary to address misuse, security risks or breaches of these Terms, subject to applicable law and any relevant contractual obligations.

14. Automated Agents

14.1 Scope

This section applies to software or services that take autonomous or semi-autonomous actions on behalf of a person or organisation to access, use or interact with the Services (“Agents”).

14.2 Identification and Authorisation

Agents must comply with applicable law, these Terms of Service and any reasonable technical requirements communicated by BittyBuild.

Where required by BittyBuild, an Agent must identify itself accurately and must not misrepresent automated activity as human activity.

14.3 Access Restrictions

BittyBuild may implement reasonable technical measures to limit or control automated access to the Services, subject to applicable law.

14.4 Agent Conduct

Agents must not:

  • Conceal or misrepresent their automated nature where identification is required.

  • Circumvent CAPTCHA systems, access controls or other safeguards.

  • Provide false information when asked whether an interaction is automated.

  • Bypass technical measures designed to restrict or regulate automated access.

Nothing in this section prohibits activities that applicable law expressly permits and that cannot lawfully be restricted by contract.

15. Termination and Suspension

BittyBuild may suspend or restrict access to an account or the Services where reasonably necessary, including where there is suspected fraud, unlawful activity, a security risk or a material breach of these Terms.

Where appropriate and legally required, BittyBuild will provide notice and an opportunity to resolve the issue.

Termination or suspension does not remove any payment obligations already incurred or any rights or remedies that accrued before termination.

Provisions that by their nature should continue after termination, including provisions concerning intellectual property, liability, indemnification, governing law and dispute resolution, will remain effective to the extent permitted by law.

16. Disclaimer of Warranties

Information made available through the Services is provided for general informational purposes. BittyBuild endeavours to keep information accurate and current but does not guarantee that all website content will always be complete, error-free or uninterrupted.

The Services may occasionally be unavailable because of maintenance, technical issues, updates or circumstances outside BittyBuild’s reasonable control.

Nothing in these Terms excludes or limits any express guarantee provided by BittyBuild or any consumer rights and statutory protections that apply under UK law.

Any disclaimer concerning products or services applies only to the extent permitted by law. In particular, nothing in these Terms excludes statutory rights relating to satisfactory quality, fitness for purpose, conformity with description or other mandatory consumer protections.

17. Limitation of Liability

To the fullest extent permitted by applicable law, BittyBuild is not liable for losses that were not reasonably foreseeable when the relevant contract was formed or for losses arising solely from circumstances outside BittyBuild’s reasonable control.

Where legally permitted, BittyBuild is not responsible for indirect or consequential losses that do not arise naturally from the relevant breach or were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits customers’ statutory rights or remedies in relation to products purchased from BittyBuild.

Any limitation of liability applies only to the extent permitted by applicable law and must not be interpreted as removing mandatory consumer protections.

18. Indemnification

To the extent permitted by law, customers may be responsible for losses and reasonable costs incurred by BittyBuild as a direct result of unlawful conduct, infringement of third-party rights or a material breach of these Terms by the customer.

This section does not impose liability on consumers for losses that are not legally recoverable or for circumstances where such liability would be unfair or unlawful.

BittyBuild will act reasonably when addressing any claim covered by this section and will comply with applicable legal requirements.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue to apply where legally possible.

Nothing in this section limits any rights available to customers under consumer protection legislation or other mandatory legal provisions.

20. Waiver and Entire Agreement

Failure by BittyBuild to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms of Service, together with the policies expressly incorporated into them and any applicable order-specific terms, govern the use of the Services and the relevant transactions.

They replace previous versions of these Terms concerning the same subject matter, subject to any rights or obligations already established under an existing contract.

Nothing in this section excludes the effect of representations, contractual terms or statutory rights that applicable law requires to remain enforceable.

21. Assignment

Customers may not transfer or assign their rights or obligations under these Terms without the prior written consent of BittyBuild, except where such restriction is prohibited by law.

BittyBuild may transfer or assign its rights and obligations where legally permitted, provided that any transfer does not unlawfully reduce customers’ rights or protections.

22. Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to a customer in another jurisdiction.

Where a customer resides in Scotland or Northern Ireland, applicable local legal requirements and mandatory consumer rights remain unaffected.

Consumers may retain the right to bring proceedings in the courts available to them under applicable law. Nothing in this section prevents customers from relying on mandatory legal protections in their country or place of residence.

23. Translations

BittyBuild may make these Terms of Service available in languages other than English.

Where a translated version contains an inconsistency with the English version, the English version will apply to the extent permitted by law, unless the applicable law requires otherwise.

Nothing in this section limits any rights arising from a legally binding translated version or any mandatory consumer protection requirement.

24. Headings

Section headings are provided for convenience and readability only. They do not affect the interpretation or legal meaning of these Terms of Service.

25. Electronic Communications

By using the Services or placing an order, customers acknowledge that BittyBuild may provide order confirmations, receipts, service notifications, policy updates and other transaction-related communications electronically, including by email or through the website.

Customers are responsible for ensuring that the contact details provided to BittyBuild are accurate and current.

Electronic communications will be provided in accordance with applicable law, including any requirements concerning consent, notices or durable records.

26. Changes to Terms of Service

The current version of these Terms of Service will be available on the BittyBuild website.

BittyBuild may update these Terms from time to time to reflect changes to the Services, business operations or applicable law.

Updates will be published on the website, together with a revised “Last updated” date. Where required by law or an existing contract, BittyBuild will provide notice of material changes.

Changes will not retrospectively remove rights already acquired by customers or alter existing contractual obligations where doing so would be unlawful.

Continued use of the Services after changes take effect may constitute acceptance of the updated Terms where permitted by law.

27. Contact Information

Questions regarding these Terms of Service may be directed to:

Business name: BittyBuild
Email: msworldwidekj25@gmail.com

Additional business and contact information is available through the relevant contact information page on the BittyBuild website.

Customers should use the contact details published on the website for enquiries relating to orders, payments, returns, refunds or other matters concerning the Services.